Mirave AI
Privacy Policy
Last updated: November 2026
1. Who we are
Mirave AI ("Mirave AI", "we", "us") is an app for creating songs, vocals, music videos and photo shoots with artificial intelligence. The app is operated by Mert Yener, Türkiye. You can reach us at support@mirave.app.
2. Information we collect
- Account data: your email address, or the identifiers Apple or Google provide when you use Sign in with Apple or Sign in with Google.
- Profile: the display name you choose and, if you add one, your profile photo.
- Content you create: text prompts, lyrics, generated songs, cover art, playlists, the notes you write for videos and the ideas you describe for AI Photo shoots.
- Photos and videos: if you use AI Video or AI Photo, the photos you upload (for some video templates, up to three people), the scene images generated from them, the resulting videos and the generated photos.
- Voice recordings: if you create a voice profile, a short audio sample. The raw recording is deleted once the profile has been created.
- Consent and safety records: for AI Video and AI Photo, the consent you give ("the person in the photo is me, or I have their permission", or for Baby and Kids shoots "I am the parent or legal guardian of the child in the photo"), the result of our automated safety check, the date and time, your IP address and app version.
- Purchase data: subscription status, credit balance and purchase history provided by Apple or Google Play. We never receive your card details.
- Listening data: how many times you play your songs and for how long, used to show your listening summary in the app.
- Device data: if you allow notifications, a push notification token and your app language, used only to tell you when a song, video or photo shoot is ready or about to be deleted.
- Technical data: basic logs such as request times and error reports, used to run the service and fix problems.
- Usage data: which features you use (for example, that a song, video or photo shoot was created or a purchase was completed), basic device and app information (device model, iOS or Android version, app version, language), your approximate location (country and city, derived from your IP address), a random app installation identifier and the random identifier of your account.
- Crash and error reports: if the app crashes or an error occurs, technical details of the error (what went wrong, where in the app, device model, iOS or Android version, app version) together with the random identifier of your account.
We use Google Analytics for Firebase to understand how the app is used, and Sentry to receive crash and error reports. Advertising features are turned off in both.
On iPhone, we use the Meta SDK (Meta Platforms) to measure whether our ads on Facebook and Instagram bring people to the app. When you use the app, it tells Meta that the app was opened, that an account was created, that your first song, video or AI Photo was made, and that a subscription or credit pack was bought (product and price). We do not collect your device's advertising identifier (IDFA), we do not ask for permission to track you, and we do not give Meta your name, email address or account identifier. Meta uses Apple's privacy-preserving ad measurement for these events. We do not track you across other apps or websites. We never send your email address, name, photos, voice or content to these services.
3. How we use your information
We use this information to create the songs, vocals, videos and photos you request, run your account, process purchases through Apple or Google Play, send the notifications you allowed, answer support requests, prevent abuse (for example, fake free-trial accounts or content made from someone else's photo without permission), keep the app reliable and understand which features are used so we can improve them. We do not use your photos, voice or content to build advertising profiles or to train AI models, and we do not sell your personal data.
4. Automated checks
Before an AI Video or AI Photo shoot is paid for, the photo, your notes or idea and, for lip-sync videos, the song lyrics are checked automatically by an AI model. The check looks for a clearly visible person, and for sexual, violent, hateful or impersonating content. It also estimates whether the main person appears to be a child, only to apply the rules in section 9; it does not identify who the person is and the estimate is not used for anything else. If the check rejects a request you are not charged, and you can try again with a different photo or text.
5. Service providers we share data with
We only share what each provider needs to do its job:
- Amazon Web Services (servers and storage, EU – Stockholm region)
- sunoapi.org (Suno music models) and Mureka (song generation: your prompts, lyrics and, for AI Vocal, your voice sample)
- fal.ai and the image and video models it runs, such as ByteDance Seedream and OmniHuman, Kling and MiniMax (AI Video and AI Photo: your photo, scene images and, for videos, a song excerpt). fal.ai deletes its copies of the results within 24 hours.
- Anthropic (automated safety checks, turning your notes and AI Photo ideas into scene descriptions, and short album titles)
- Apple and Google (sign-in; payments through the App Store and Google Play; for Apple, push notifications)
- Google (Google Analytics for Firebase: app usage statistics as described in section 2, with advertising features turned off)
- Sentry (Functional Software, Inc.: crash and error reports, stored in the EU – Germany)
- Meta Platforms (Meta SDK on iPhone: ad measurement events described in section 2, without your advertising identifier or account details)
Some of these providers process data outside your country, including in the United States. Where required, we rely on appropriate safeguards for these transfers.
6. How long we keep data
- Videos and AI Photo albums are kept for 20 days after they are ready and are then deleted automatically, together with the photos you uploaded for them. We remind you in the app and by notification 3 days before, so you can save them to your phone.
- Your account, songs, playlists, voice profile and profile photo are kept until you delete them or delete your account.
- We keep automatic backups to protect against data loss. Content and account data you delete are also removed from these backups automatically within 35 days; during that time backups are used only to restore service after a failure or data loss.
- AI Video and AI Photo consent and safety records are kept for one year, even if you delete your account, so we can respond to abuse reports and legal requests.
- To prevent repeated free trials, we keep a one-way encrypted (hashed) form of your sign-in identifier after account deletion. It cannot be turned back into your email address.
- Usage data in Google Analytics is kept for 14 months, and crash and error reports in Sentry for about 30 days; after that they are deleted automatically.
7. Deleting your account
You can permanently delete your account and your songs, videos, AI Photo albums and account data at any time in the app under Settings > Delete My Account. This cannot be undone. The records listed in section 6 are kept only for the periods stated there. See how to delete your account.
8. Your rights
Depending on where you live (for example under Türkiye's KVKK or the EU GDPR), you may have the right to access, correct, delete or export your data, and to object to or restrict certain processing. Email support@mirave.app to use these rights. You may also complain to your local data protection authority.
9. Children
Mirave AI is not intended for children under 13 (or the minimum age in your country) to use themselves.
- AI Photo: a parent or legal guardian may upload a photo of their child for the Baby and Kids photo shoots and confirms this each time. These scenes are designed for children: the child is alone in the photo and dressed age-appropriately. Like all AI Photo albums, the photo and the results are deleted automatically after 20 days.
- AI Video: photos of children cannot be used. If our automated check finds that the main person appears to be a child, the request is rejected before any credit is used.
10. Changes
We may update this policy. We will change the date above and, for significant changes, let you know in the app.